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← Case Studies
Health & Fitness

About The Client

Tactical Gym is a fitness center that focuses on personalized CrossFit training classes and functional movement. The facility is dedicated to empowering individuals of all fitness levels by providing tailored workout plans that emphasize strength, endurance, and mobility.
Additionally, it fosters a supportive community environment where members can thrive together, promoting motivation and accountability through group classes and social events.

Location: Asia

Employees: >17 000

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Project

The Tactical team approached us to develop a platform that would allow staff to manage clients and fitness instructors.
Their vision includes a system that streamlines operations, allowing staff to track client progress, schedule sessions, and facilitate direct communication with fitness instructors.

Our Services

Cloud Transformation

Big Data & Analytics

Software Development

Technology Consulting

Technologies used

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Solution

The solution consists of a fitness oriented CRM system with a custom built portal designed specifically for Tactical Gym requirements. We worked with an API that will allow for future integration with iPhone iOS and Android frameworks.

Results

Within the first six months of using the newly built system, Tactical Gym staff has significantly enhanced their management processes, enabling fitness trainers to book more appointments and increase overall revenue.
The platform is designed to evolve into a mobile application that will allow the team to manage clients individually. This development will further support the growth of memberships and improve client engagement.

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Software Development

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Pegbo

While implementing the platform, it quickly became evident that there was a need to streamline customer inquiries and support requests efficiently. Handling large volumes of customer queries often resulted in delays and potential user frustration.
To address this challenge, Jaxel introduced the Pegbo AI Assistant, powered by LLM (Large Language Models). This AI Assistant harnesses advanced natural language processing to comprehend and promptly respond to customer inquiries.

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Twinfinity® (Sweco AB) is a cloud-based platform designed for creating digital twins, primarily focused on the property management sector. It combines digital 3D models with various types of property data, such as business, operational, and climate information, allowing users to gain insights into the performance of buildings and entire property portfolios.

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Nike

Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.

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Bernard Health

The organization specializes in leading clinical trials and research to evaluate the quality of life and patient-reported outcomes related to therapies, devices, and novel interventions. Utilizing rigorous qualitative and quantitative methodologies, they deliver high-quality, tailored research services along with health psychology expertise.
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